TalkTalk Group
British company

TalkTalk Telecom Group Limited (formerly New TalkTalk plc from 2009–2010 and TalkTalk Telecom Group plc from 2010–2021; commonly known as TalkTalk Group, trading as TalkTalk) is a British telecommunications company that provides broadband internet, fixed line and pay television services to consumers in the United Kingdom. It was founded in 2003 as a subsidiary of Carphone Warehouse and was demerged as a standalone company in March 2010. Its headquarters are in Salford.
Originally, just a provider of fixed line telephone services to consumers, TalkTalk now offers broadband, telephone and pay television services to consumers under the TalkTalk brand. TalkTalk previously operated a mobile phone service called TalkTalk Mobile, but this closed to new customers in 2018. Like some other UK broadband providers, TalkTalk has invested in its own exchange infrastructure, known as local-loop-unbundling (LLU), with 92% of its customer base unbundled as of December 2012. TalkTalk is now one of the "big four" internet service providers, the others being BT (EE), Sky and Virgin Media.
The company was listed on the London Stock Exchange until it was acquired by Toscafund Asset Management in March 2021.
History
Establishment
The Carphone Warehouse's acquisition of Opal Telecom in November 2002 gave it its own switching network providing access to BT Wholesale's landline network. An initial trial was conducted in the Manchester region, and three months later, TalkTalk launched with a guarantee that calls would be cheaper than with their perceived chief competitor BT. TalkTalk Broadband was launched in November 2004.
“TalkTalk Group” enters the record as british company. Crown Archives preserves that source wording while asking what TalkTalk, Group and British can confirm, complicate or overturn.
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The record creator and administrative purpose are central evidence, because official documentation reflects both action and institutional priorities. The source revision retrieved here is dated Sep 22, 2026. The linked authority identifier is Q3514518. 2 of 2 selected statements include explicit references; 0 carry qualifiers and 0 use preferred rank. The first chronological checks are 2009, 2010, 2021 and 2003.
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This entry incorporates text from “TalkTalk Group” on English Wikipedia. Contributors are listed in the page history. Text is available under the Creative Commons Attribution-ShareAlike 4.0 License. Selected authority identifiers and statements are retrieved from Wikidata under CC0; their references and qualifiers remain part of the verification path.