Saynoto0870.com
Open-knowledge reference entry
saynoto0870.com is a UK website with a directory of non-geographic telephone numbers and their geographic alternatives.
The website, which primarily started as a directory of cheaper alternatives to 0870 numbers (hence the name), also lists geographic-rate (01, 02 or 03) or free-to-caller (080) alternatives for 0843, 0844, 0845, 0871, 0872, and 0873 revenue-share numbers.
The vast majority of telephone numbers are submitted by visitors to the website, but the discussion board also offers a place for visitors to request alternative telephone numbers if they are not included in the database. Some companies that advertise a non-geographic number will also offer a number for calling from abroad – usually starting +44 1 or +44 2 – this number can be used within the UK (removing the +44 and replacing it with 0) to avoid the cost of calling non-geographic telephone numbers. Some companies will also offer a geographic alternative if asked.
Motivations behind the website
Organisations using 084, 087 and 09 non-geographic telephone numbers (except for 0870 numbers from 1 August 2009 to 1 July 2015) automatically impose a Service Charge on all callers. Calls to 01 and 02 geographic numbers, 03 non-geographic numbers, standard 07 mobile numbers and 080 free-to-caller numbers do not attract such an additional charge.
The revenue derived from the Service Charge is used by the call recipient to cover the call handling and call routing costs incurred at their end of the call. Any excess is paid out under a "revenue share" agreement or may be used as a contribution towards meeting other expenses such as a lease for switchboard equipment.
Non-geographic telephone numbers beginning 084 and 087 have increasingly been employed for inappropriate uses such as bookings, renewals, refunds, cancellations, customer services and complaints, and for contacting public services including essential health services.
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This entry incorporates text from “Saynoto0870.com” on English Wikipedia. Contributors are listed in the page history. Text is available under the Creative Commons Attribution-ShareAlike 4.0 License. Selected authority identifiers and statements are retrieved from Wikidata under CC0; their references and qualifiers remain part of the verification path.