ClickSoftware
American technology company
ClickSoftware was an American technology company providing field service management software. The company existed from 1997 until being acquired by Salesforce in 2019.
History
As company
ClickSoftware (previously known as ClickService Software and IET-Intelligent Electronics) was founded in 1997 by former professor and consultant Moshe BenBassat in Givat Shmuel, Israel. The company went public on NASDAQ in 2000, during the peak of the dot-com boom.
At the 2008 Beijing Olympics, the company managed the coordination of hundreds of telecom technicians.
In 2014, ClickSoftware acquired Xora Inc., a cloud-based mobile workforce management company.
On April 30, 2015, ClickSoftware announced signing a definitive agreement to be acquired by private funds managed by Francisco Partners Management L.P., a technology-focused private equity firm, in an all-cash transaction valued at approximately $438 million.On October 1, 2015, Tom Heiser was appointed CEO, replacing Paul Ilse.
On August 7, 2019, Salesforce announced an agreement to acquire ClickSoftware.
As software
In 2013 ClickSoftware successfully integrated its software with the native Salesforce platform, making its products available on the Salesforce AppExchange.
Upon acquisition by Salesforce in 2020, ClickSoftware’s technology was integrated into Salesforce Service Cloud as a product known as “Field Service Management”.
“ClickSoftware” enters the record as american technology company. Crown Archives preserves that source wording while asking what ClickSoftware, American and technology can confirm, complicate or overturn.
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“ClickSoftware” is worth following because a concise public description often conceals a longer documentary argument. Here, ClickSoftware, American and technology provides the most credible route into that argument.
The date and method of observation matter as much as the stated conclusion, especially where classification or consensus has changed. The source revision retrieved here is dated Aug 12, 2026. The linked authority identifier is Q5132401. 2 of 2 selected statements include explicit references; 0 carry qualifiers and 0 use preferred rank. The first chronological checks are 1997, 2019, 2000 and 2008.
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This entry incorporates text from “ClickSoftware” on English Wikipedia. Contributors are listed in the page history. Text is available under the Creative Commons Attribution-ShareAlike 4.0 License. Selected authority identifiers and statements are retrieved from Wikidata under CC0; their references and qualifiers remain part of the verification path.