Neotonic Software
Email software company
Neotonic Software was a San Francisco based company that produced technology for email customer support, founded by David Jeske and Brandon Long in 2001. Google acquired the company in April 2003, bringing its Trakken CRM product in-house where it was still in use as recently as March 2009.
The company also developed the ClearSilver web templating language and the Archive email web archive. ClearSilver is open source and is used by several Google products and other projects such as Trac. The ideas behind Archive formed the basis for Google Groups.
Prior to Neotonic Software, David Jeske and Brandon Long worked together at eGroups and at Yahoo on Yahoo! Groups. Both also attended the University of Illinois.
The public source identifies “Neotonic Software” as email software company. This brief keeps that definition visible, then builds a research path around Neotonic, Software and Email.
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The date and method of observation matter as much as the stated conclusion, especially where classification or consensus has changed. The source revision retrieved here is dated Jun 16, 2026. The linked authority identifier is Q6994244. 1 of 1 selected statements include explicit references; 0 carry qualifiers and 0 use preferred rank. The first chronological checks are 2001, 2003 and 2009.
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This entry incorporates text from “Neotonic Software” on English Wikipedia. Contributors are listed in the page history. Text is available under the Creative Commons Attribution-ShareAlike 4.0 License. Selected authority identifiers and statements are retrieved from Wikidata under CC0; their references and qualifiers remain part of the verification path.