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AO World

UK electrical retailer

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General referenceInterpretive dossier study · Crown Archives visual atlas
Record originEnglish Wikipedia
Text licenseCC BY-SA 4.0
Source revisionAug 12, 2026
Entity authorityQ5206064
Source-derived summary

AO World plc, trading as ao.com, is an electrical retailer based in Bolton, England. It operates in the United Kingdom (ao.com), and operated in Germany (ao.de) until July 2022 and in the Netherlands (ao.nl) until November 2019, specialising in household kitchen appliances, (such as washing machines, refrigerators, dishwashers and cookers) and other electricals. It is listed on the London Stock Exchange and is a constituent of the FTSE 250 Index.

History

The company was founded under the name Appliances Online by John Roberts in 2000. Prior to this, during a conversation in a Bolton pub, a close friend bet Roberts £1 that he could not set up his own company and disrupt the white goods market by selling appliances online.

As well as selling directly to consumers, the company also sold kitchen appliances on behalf of other retailers such as Next, House of Fraser and B&Q. In 2009 the company acquired the distribution business Expert Logistics, enabling end-to-end control of their operation.

In 2013 Appliances Online rebranded to AO.com, which included a redesign of their logo to its current state.

In February 2014, the company was floated on the London Stock Exchange as AO World. The IPO allowed the company to raise funds for European expansion.

In 2015 AO.com announced plans for their second overseas website, AO.nl In the same year, a number of AO employees completed a Germany to Bolton bike ride to raise money for a new playground.

Editorial summary

“AO World” enters the record as uK electrical retailer. Crown Archives preserves that source wording while asking what World, electrical and retailer can confirm, complicate or overturn.

Editorial reviewA practical starting point whose main value is the path it opens into stronger specialist and primary sources. The current lead gives the account dated anchors—2022, 2019, 2000, 2009—that can be checked directly. The linked authority record independently contributes the date 2000-01-01. Its strongest next move is a source search built around World, electrical and retailer.
Editorial analysis

Why this record matters

“AO World” is worth following because a concise public description often conceals a longer documentary argument. Here, World, electrical and retailer provides the most credible route into that argument.

Evidence profile

The citation trail is more important than the brevity of the summary: it shows where individual claims can be examined in context. The source revision retrieved here is dated Aug 12, 2026. The linked authority identifier is Q5206064. 2 of 3 selected statements include explicit references; 2 carry qualifiers and 0 use preferred rank. The first chronological checks are 2022, 2019, 2000 and 2009.

Critical limits

Overview language is designed for orientation and should not be treated as a substitute for the evidence cited beneath it. The lead is largely declarative, so disagreement and counter-evidence require a deliberate search beyond the opening account. Authority statements aid reconciliation but still require their own references, qualifiers and ranks to be checked.

How to read it

Use the entry as an orientation point, then follow its citations and revision history. Names, dates and institutional relationships should be checked against the original record.

Best used for
  • Subject orientation
  • Search vocabulary
  • Locating named sources
Verify next

The closest primary source, responsible institution and strongest cited specialist reference.

Three-step research path

  1. Establish the record: confirm the title “AO World”, its source revision and the description used here.
  2. Expand the search: follow AO World primary sources, AO World archive and World research across catalogues and specialist indexes.
  3. Test the account: compare the strongest cited source with the responsible institution’s current record and note any disagreement.

Questions for further research

  1. Which source most directly establishes the central claim about “AO World”?
  2. Which cited source is closest to the event, object or claim?
  3. Which institution is responsible for the underlying evidence?
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Source & attribution

This entry incorporates text from AO World” on English Wikipedia. Contributors are listed in the page history. Text is available under the Creative Commons Attribution-ShareAlike 4.0 License. Selected authority identifiers and statements are retrieved from Wikidata under CC0; their references and qualifiers remain part of the verification path.